Phone No:

(865) 315-7946‬


James Ritchie brings a wealth of IT expertise honed in diverse industries, including banking, healthcare, grocery, and managed services. Having recently moved from Eau Claire, WI to Morristown, TN, he’s quickly fallen in love with the East Tennessee area and its friendly people. His commitment to client success is evident in his proactive approach: he meticulously researches your company before initiating contact, ensuring that Byte Tek’s solutions align seamlessly with your specific needs and goals.

James is driven by the unique story behind every business – it’s not just a number, but a narrative he’s eager to be a part of. While his persistence may have caught your attention, it stems from a genuine desire to find the right fit for Byte Tek’s services and form lasting partnerships within the East Tennessee community.

James places a strong emphasis on protecting his clients and building long-term relationships. As he affirms, “Exceptional customer service lies at the heart of our company; it’s what drives our success.” If you seek an IT partner who prioritizes your company’s well-being and understands the local business landscape, Byte Tek Solutions is dedicated to understanding your business inside and out.

James’ vision for Byte Tek Solutions is to bridge the IT industry gap, making enterprise-level security accessible to businesses of all sizes. He firmly believes that comprehensive protection should not be limited by budget and strives to create affordable, scalable solutions.

Academic Achievements

• Associate's degree in Information Technology with concentration in IT Generalist from Purdue University
• Computer Technology Industry Association (CompTIA) A+ certificate
• Microsoft Certified Solutions Associate (MSTCA) Database Fundamentals
• FabSoft Certified Engineer

Professional Certifications

• Datto Certified Advanced Technician
• Datto Certified Deployment Specialist
• International Information System Security Certification Consortium (ISC2) Cybersecurity Candidate

Memberships & Honors

• Golden Key International Honor Society
• Magna Cum Laude